Effective Date: March 2026 | Last Updated: March 2026
Privacy Policy
GlowCite / Metanoia, LLC. This policy describes how we collect, use, and share information about you when you visit glowcite.ai and use our services.
This Privacy Policy describes how GlowCite, operated by Metanoia, LLC, a Georgia limited liability company (“Company,” “we,” “us,” or “our”), collects, uses, and shares information about you when you visit https://glowcite.ai and use our services. By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us when you submit a form, book a consultation, or communicate with our team. This may include your name, email address, phone number, business name, business website, and any other details you choose to share.
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how visitors interact with our site and improve the user experience.
In some cases, we may collect information from third-party sources, such as business directories or referral partners, in order to better understand prospective clients and tailor our outreach.
SMS Communications and Consent
By submitting your phone number through any form, booking page, chat widget, or opt-in mechanism on https://glowcite.ai, you expressly consent to receive text messages (SMS) from Metanoia, LLC (DBA GlowCite) at the phone number provided. These messages may include appointment confirmations and reminders, pre-call preparation and follow-up communications, service updates and consultation-related notifications, and customer care communications related to your inquiry.
Message frequency varies based on your interactions with GlowCite. Message and data rates may apply depending on your carrier and plan.
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS communications will be sent. For help, reply HELP to any message or contact us at glowciteai@gmail.com.
Your phone number will not be shared with third parties for their own marketing purposes. Consent to receive SMS messages is not a condition of purchasing any services from Metanoia, LLC.
Email Communications
By providing your email address through any GlowCite form or booking page, you consent to receive email communications from Metanoia, LLC related to your inquiry, appointment, or service engagement. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting glowciteai@gmail.com.
How We Use Your Information
We use the information we collect to provide, operate, and improve our services; to communicate with you about your consultation, project, or account; to send appointment reminders and follow-up communications; and to send relevant updates or marketing communications where you have given consent.
We may use aggregate, anonymized data to analyze trends, measure the effectiveness of our marketing, and make informed decisions about service development. This data cannot be used to identify individual users.
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
Meta Pixel and Advertising
Our website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. (Facebook). The Meta Pixel collects data about your visit to our website, including pages viewed and actions taken, and transmits this information to Meta. This data is used to measure the effectiveness of our advertising, build advertising audiences, and improve ad targeting.
Meta may use this data in accordance with its own Data Policy. You can learn more about how Meta uses this information and manage your ad preferences at https://www.facebook.com/privacy/policy/. You may also opt out of interest-based advertising through the Digital Advertising Alliance at https://optout.aboutads.info.
We do not use Meta Pixel data to identify individual visitors or combine it with personally identifiable information beyond what is necessary for advertising purposes.
Google Analytics 4 (GA4)
Our website uses Google Analytics 4 (GA4) to collect and analyze information about site traffic and user behavior. GA4 uses cookies and similar tracking technologies to gather data such as pages visited, session duration, device type, and geographic region.
This data is transmitted to and stored by Google on servers that may be located outside your country of residence. Google may use this data in accordance with its own privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
We use GA4 data solely to improve website performance and user experience.
GoHighLevel (GHL) CRM
Our website and booking systems are integrated with GoHighLevel, a customer relationship management platform. When you submit a form, book a consultation, or interact with our chat widget, your contact information and inquiry details are stored in GoHighLevel’s platform and used to manage our communications with you.
GoHighLevel processes data in accordance with its own privacy policy. Data stored in GoHighLevel is used solely for the purpose of managing your relationship with GlowCite and delivering our services. We do not share your GoHighLevel contact data with third parties for marketing purposes.
Stripe Payment Processing
Payments made through our website are processed by Stripe, Inc. When you submit payment information, it is transmitted directly to Stripe and is not stored on our servers. We receive only a confirmation of the transaction and limited non-sensitive details.
Stripe processes payment data in accordance with PCI DSS standards and its own privacy policy. We retain records of completed transactions for accounting, fraud prevention, and legal compliance purposes only.
Calendly Scheduling
Our website uses Calendly to facilitate appointment scheduling. When you book a consultation, information such as your name, email address, phone number, and any notes you include are collected and stored by Calendly in accordance with their privacy policy.
We receive your scheduling details in order to prepare for and conduct your consultation. We do not use this information for any purpose beyond the scope of the scheduled interaction unless you separately provide consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our advertising efforts. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
Types of cookies we use include strictly necessary cookies required for the website to function, analytics cookies that help us understand how visitors use our site, and advertising cookies that support our Meta advertising campaigns.
Third-Party Services
Our website integrates with several third-party services including Meta (Facebook), Google Analytics, GoHighLevel, Stripe, and Calendly as described in this policy. Each provider operates under its own terms and privacy policy. We encourage you to review their policies independently.
We may also use third-party tools for email delivery and internal communications. These tools are selected with data security in mind and are contractually required to handle your information with appropriate care.
Your Rights
Depending on your location and applicable law, you may have certain rights with respect to your personal information, including the right to access, correct, or delete your personal data; the right to restrict or object to certain processing; and the right to data portability.
To exercise any of these rights, please contact us at glowciteai@gmail.com. We will respond to your request in accordance with applicable legal requirements. We may need to verify your identity before processing certain requests.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at glowciteai@gmail.com.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the Last Updated date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.
Contact Information
Metanoia, LLC (DBA GlowCite), Alpharetta, Georgia
Email: glowciteai@gmail.com
Website: https://glowcite.ai
This Privacy Policy was last reviewed and updated in March 2026.